To exclude a single document from automatic dispatch — or re-include one — flip the Pingen sending flag directly on the document card.
When to use
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An invoice was already sent manually via email → suppress postal dispatch.
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A document should stay internal (e.g. credit-memo preparation) → block dispatch.
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A document that was disabled by mistake needs to be re-enabled.
Disable Pingen sending for a document
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Open the document.
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Click Disable Pingen Sending.
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The Processed field is set to
Yes— the job queue ignores the document from this point on.
The Disable Pingen Sending action is only visible while the document is not yet marked as processed.
Enable Pingen sending for a document
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Open the document.
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Click Enable Pingen Sending.
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The Processed field is reset and the Sent via Pingen at timestamp is cleared. The document is eligible for dispatch on the next job queue run.
The Enable Pingen Sending action is only visible while the document is currently marked as processed.
Important: Enable Pingen Sending only resets the status. It does not send another letter — the next job queue run decides eligibility based on the normal rules.
Tip: To re-send a document after disabling, you don't need to re-enable it first — clicking Send via Pingen simply asks for confirmation to send again.
Enable Pingen sending for multiple documents at once
The Posted Sales Invoices list exposes a bulk action Enable Pingen Sending (Selected) for resetting the Processed flag on multiple invoices in one step.
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Open the Posted Sales Invoices list.
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Select the rows you want to reset (use
Ctrl/Shiftfor multi-select). -
Click Process → Enable Pingen Sending (Selected).
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Confirm the count in the dialog.
All selected invoices currently marked as processed are reset. On the next job queue run they are reconsidered — provided Pingen Auto-Send is Yes and the posting-date delay has elapsed.
Related
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Send Documents Manually via Pingen
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Automatic Invoice Dispatch