Breadcrumbs

View existing shipping labels

All labels created in Ventoo Shipping are managed in the Shipment Labels list (Shipment Labels). From there, labels can be viewed, downloaded, reprinted, or navigated back to their source document.

Open the shipment labels list

The list can be opened in two ways:

  • Through the search (Tell Me) by typing Shipment Labels.

  • Directly from a Sales Order or a Posted Sales Shipment via the Shipment Labels action. In that case, the list is automatically filtered by source document.

List columns

Column

Description

Entry No.

Unique sequential identifier of the label.

Status

Current status (Draft, Sent, Success, Error, Cancelled). Highlighted with colors.

Carrier Code

Carrier used for the label.

Source Document Type

Sales Order, Posted Shipment, or Manual.

Source Document No.

Number of the source document, if available.

Reference

Reference set manually or automatically (for example the order number).

Delivery Name

Recipient name.

Delivery City

Recipient city.

Created At

Time the label was created.

Created By

User name of the creating user.

The status column uses the following styles: Success is shown in green, Error in red, Sent in orange/yellow, Cancelled in an accent color, Draft in the neutral style.

Actions in the list

Action

Enabled when

Description

Preview Label

Status Success

Opens the PDF label in a preview window (uses File.ViewFromStream).

Download Label

Status Success

Downloads the PDF label as ShipmentLabel <No.>.pdf.

Reprint Label

Status Success

Prints the PDF again via the carrier-specific report (for example Planzer Label Print VTO). If no print report is registered, the action falls back to a download.

Retry

Status Error

Resets the status to Draft, clears the error message, and triggers processing again.

Open Source Document

Source document is a sales order or a posted shipment

Opens the linked document.

Label card

Selecting a label entry opens the Shipment Label Card (Shipment Label Card). The card shows all detail fields:

  • General: Entry No., Status, Carrier Code, Reference, Source Document Type, Source Document No.

  • Pickup Address and Delivery Address with name, street, postal code, city, country code, contact, phone, email.

  • Dates & Times with pickup/delivery date and times from/to.

  • Label Settings with label format and resolution.

  • Sub forms Packages (transport units), Notifications, and Service Options.

In Draft status the fields are editable and the actions Send to Carrier and Download Label are available. In Error status the Retry action is offered in addition.

Debugging information

The label card contains a hidden Debugging Information group with the following actions:

Action

Description

View Request JSON

Shows the sent JSON payload in a message dialog.

View Response JSON

Shows the received JSON payload in a message dialog.

Download Request JSON

Downloads the request payload as Request_<Entry No.>.json.

Download Response JSON

Downloads the response payload as Response_<Entry No.>.json.

For the data to be populated, the Log API Calls option must be enabled on the carrier setup.

Next steps